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【更新】批量查询通话详情
最后更新于 2024/02/29   阅读数 87

通话详情

  • URL/agent-api/user/{id}/task/{task_id}/details

  • MethodGET

  • 需要鉴权

💡 注意:

  1. 批量查询通话记录上限为30条

路由参数

参数

类型

必填

描述

id

string

Y

账号ID

task_id

string

Y

任务ID

请求参数(new)

参数

类型

必填

描述

sub_user_id

string

N

子账户id(传递此参数则是对子账户操作)

record_ids

array

Y

通话记录id

  • 示例

    {
        "sub_user_id": "1f221144-630e-4d8e-a85e-d781e797cb96",//非必填 子账户ID  (传递此参数则是对子账户操作)
        "record_ids": ["81370b3a-4e82-43ee-88fc-4be8f08bd5a5","b302faf0-97a3-4c42-8301-1f2c60d8837d"]
    }
    
    1
    2
    3
    4
    json

请求示例

GET /agent-api/user/4d99d91c-f5d9-49da-88da-758977cc58a9/task/287e19c4-1966-49d6-8f02-b53ef11c0a55/details

成功响应

条件:任务存在、账号存在、通话记录存在。

状态码:200 OK

响应示例

{
    "code": 200,
    "status": "success",
    "message": "查看通话记录详情成功",
    "data": {
        "3014433b-2277-459a-947d-23bfae55abc6": {
            "records": [
                {
                    "id": "8e083818-3253-4c09-98c6-4129543ba3ee",
                    "record_id": "3014433b-2277-459a-947d-23bfae55abc6",
                    "task_id": "72e2b485-cb9a-4b49-ae18-23a4a9e18656",
                    "notify": "enter",
                    "callid": "b302faf0-97a3-4c42-8301-1f2c60d8837d",
                    "error_code": 0,
                    "asrtype": null,
                    "callee": "18679560614",
                    "gender": null,
                    "asr_elapse": null,
                    "record_ms": null,
                    "volume_gain": null,
                    "question": "",
                    "split_question": null,
                    "question_index": 0,
                    "speak_ms": 0,
                    "play_ms": 0,
                    "keyword": null,
                    "answer_id": "0fe3a7c9-54f2-4d3b-bf97-c549954f9bf8",
                    "answer_text": "主流程1",
                    "answer_content": "我是主流程1我是主流程我是主流程我是主流程我是主流程我是主流程我是主流程",
                    "word_class": "16",
                    "answer_action": null,
                    "playback_after_action": 0,
                    "upstream_answer_action": null,
                    "upstream_answer_content": null,
                    "upstream_answer_text": null,
                    "upstream_answer_id": null,
                    "score": 300,
                    "sequence": 1,
                    "created_at": "2023-03-24 13:03:56",
                    "updated_at": "2023-03-24 13:03:56",
                    "bridge_status": null,
                    "user_id": "1181ffd3-e3ee-4d75-a45c-8b9be3deb330",
                    "is_regular": 1,
                    "expression": null,
                    "extra": null,
                    "contents": [
                        {
                            "id": "bb8675bb-5e7d-4f24-9eea-fed452e50d32",
                            "file_id": "50623194-8f88-48f5-9ee6-55976c83fd77",
                            "sort": 0,
                            "status": true,
                            "translate_text": "我是主流程1我是主流程我是主流程我是主流程我是主流程我是主流程我是主流程"
                        }
                    ],
                    "tags": [],
                    "outbound_collection_record": null,
                    "download_voice": [
                        [
                            "https://ai.telrobot.top/api/agent-api/download-voice?key=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"
                        ]
                    ],
                    "voice": ""
                },
                {
                    "id": "ccbd9229-fdce-42da-8cc2-598e4588e7d9",
                    "record_id": "3014433b-2277-459a-947d-23bfae55abc6",
                    "task_id": "72e2b485-cb9a-4b49-ae18-23a4a9e18656",
                    "notify": "asrprogress_notify",
                    "callid": "b302faf0-97a3-4c42-8301-1f2c60d8837d",
                    "error_code": 0,
                    "asrtype": "aliyunv2_1",
                    "callee": "18679560614",
                    "gender": null,
                    "asr_elapse": 568,
                    "record_ms": 1200,
                    "volume_gain": 0.87157899999999999,
                    "question": "你是谁?",
                    "split_question": null,
                    "question_index": 2,
                    "speak_ms": 0,
                    "play_ms": 4820,
                    "keyword": null,
                    "answer_id": null,
                    "answer_text": null,
                    "answer_content": null,
                    "word_class": null,
                    "answer_action": null,
                    "playback_after_action": 0,
                    "upstream_answer_action": null,
                    "upstream_answer_content": null,
                    "upstream_answer_text": null,
                    "upstream_answer_id": null,
                    "score": 0,
                    "sequence": 2,
                    "created_at": "2023-03-24 13:04:02",
                    "updated_at": "2023-03-24 13:04:02",
                    "bridge_status": 0,
                    "user_id": "1181ffd3-e3ee-4d75-a45c-8b9be3deb330",
                    "is_regular": 0,
                    "expression": null,
                    "extra": null,
                    "contents": [],
                    "tags": [],
                    "outbound_collection_record": null,
                    "download_voice": "",
                    "voice": "https://ai.telrobot.top/api/agent-api/download-voice?key=WUxEWWxWdEMycG5McmthMDFBNGY1TkZRQmFQOFdDTmRqZ1RpK1ZHMnlZNUFBblBjTmZSUWZWR05JejB3RkFubmpCQUtlc1pibHNOK29yaEw5aTRSOSt5c0RJMjZ5QlBubGwySFllb2tRVnp4WEtQczFNNWx4YXNRdXplTXBSbjNsc2ZRWGkrZDRTRTY1RVBVcXFNQnhNOGtJSVNxYnR0MGxvc0VrSTRwenlVL2RUQ2F5UUJLaTBsVEN0QytqajM5ZTNXZVFzRVdSR1NWb1RhUFhxVWdXRmlxNHJ1dU5Ba0RXbTcra1FGNHhDZTB4aThRL2hmM0t2U1FwRStkODcyNVVpWUVHL1NPd1g0R0tHRm1oVjNVZzhuZjRwY09RVXN4cldwSkZVaEM0UlVYSzhKS094TXhmMlQ3Q3NMcnFUVFYrZ3lwdmZUY3VHa1RMcU1xU2xrYm5lMjdJSlk4ZUY5cWVTRTBqSjZJUTdrPQ=="
                },
                {
                    "id": "77d7d6a6-a014-49da-b9ba-c2763b22e1cc",
                    "record_id": "3014433b-2277-459a-947d-23bfae55abc6",
                    "task_id": "72e2b485-cb9a-4b49-ae18-23a4a9e18656",
                    "notify": "asrmessage_notify",
                    "callid": "b302faf0-97a3-4c42-8301-1f2c60d8837d",
                    "error_code": 0,
                    "asrtype": null,
                    "callee": "18679560614",
                    "gender": null,
                    "asr_elapse": null,
                    "record_ms": null,
                    "volume_gain": null,
                    "question": "你是谁?",
                    "split_question": null,
                    "question_index": 2,
                    "speak_ms": 550,
                    "play_ms": 4820,
                    "keyword": "你是谁",
                    "answer_id": "95c0b8f7-119c-4845-af5c-59d892a6b48d",
                    "answer_text": "你是谁",
                    "answer_content": "我是顶峰",
                    "word_class": "2",
                    "answer_action": null,
                    "playback_after_action": 1,
                    "upstream_answer_action": null,
                    "upstream_answer_content": null,
                    "upstream_answer_text": null,
                    "upstream_answer_id": null,
                    "score": 0,
                    "sequence": 3,
                    "created_at": "2023-03-24 13:04:03",
                    "updated_at": "2023-03-24 13:04:03",
                    "bridge_status": null,
                    "user_id": "1181ffd3-e3ee-4d75-a45c-8b9be3deb330",
                    "is_regular": 1,
                    "expression": "你是谁",
                    "extra": null,
                    "contents": [
                        {
                            "id": "c72ec554-f0e3-47e4-b0e7-6b225f128c78",
                            "file_id": "066b9591-355e-4994-9707-6be92966c906",
                            "sort": 0,
                            "status": true,
                            "translate_text": "我是顶峰"
                        }
                    ],
                    "tags": [],
                    "outbound_collection_record": null,
                    "download_voice": [
                        [
                            "https://ai.telrobot.top/api/agent-api/download-voice?key=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"
                        ]
                    ],
                    "voice": "https://ai.telrobot.top/api/agent-api/download-voice?key=VExjMStNRkNaSDE2QzVDdXZ5aWpCOGtXYzBUNDNCeVJnYUQyT3U1T2xhRTBNdWQxK2NNc0ZxRFRKeWRjQ291U2pCQUtlc1pibHNOK29yaEw5aTRSOSt5c0RJMjZ5QlBubGwySFllb2tRVnp4WEtQczFNNWx4YXNRdXplTXBSbjNsc2ZRWGkrZDRTRTY1RVBVcXFNQnhNOGtJSVNxYnR0MGxvc0VrSTRwenlVL2RUQ2F5UUJLaTBsVEN0QytqajM5ZTNXZVFzRVdSR1NWb1RhUFhxVWdXRmlxNHJ1dU5Ba0RXbTcra1FGNHhDZTB4aThRL2hmM0t2U1FwRStkODcyNVVpWUVHL1NPd1g0R0tHRm1oVjNVZzhuZjRwY09RVXN4cldwSkZVaEM0UlVYSzhKS094TXhmMlQ3Q3NMcnFUVFYrZ3lwdmZUY3VHa1RMcU1xU2xrYm5lMjdJSlk4ZUY5cWVTRTBqSjZJUTdrPQ=="
                },
                {
                    "id": "8c434377-daa0-4639-9132-3915f5c916ae",
                    "record_id": "3014433b-2277-459a-947d-23bfae55abc6",
                    "task_id": "72e2b485-cb9a-4b49-ae18-23a4a9e18656",
                    "notify": "playback_result",
                    "callid": "b302faf0-97a3-4c42-8301-1f2c60d8837d",
                    "error_code": 0,
                    "asrtype": null,
                    "callee": "18679560614",
                    "gender": null,
                    "asr_elapse": null,
                    "record_ms": null,
                    "volume_gain": null,
                    "question": "",
                    "split_question": null,
                    "question_index": 0,
                    "speak_ms": 0,
                    "play_ms": 0,
                    "keyword": null,
                    "answer_id": "37c0cf87-80ea-4413-9e0b-2f912c19ca3d",
                    "answer_text": "主流程1",
                    "answer_content": "采集采集采集采集采集采集采集采集采集",
                    "word_class": "16",
                    "answer_action": null,
                    "playback_after_action": 0,
                    "upstream_answer_action": null,
                    "upstream_answer_content": null,
                    "upstream_answer_text": null,
                    "upstream_answer_id": null,
                    "score": 300,
                    "sequence": 4,
                    "created_at": "2023-03-24 13:04:08",
                    "updated_at": "2023-03-24 13:04:08",
                    "bridge_status": null,
                    "user_id": "1181ffd3-e3ee-4d75-a45c-8b9be3deb330",
                    "is_regular": 1,
                    "expression": null,
                    "extra": null,
                    "contents": [
                        {
                            "id": "04698612-e155-44f6-8117-bbb662314fe5",
                            "file_id": "f561c79f-6812-4ac7-8f85-5ed6b175de05",
                            "sort": 0,
                            "status": true,
                            "translate_text": "采集采集采集采集采集采集采集采集采集"
                        }
                    ],
                    "tags": [],
                    "outbound_collection_record": null,
                    "download_voice": [
                        [
                            "https://ai.telrobot.top/api/agent-api/download-voice?key=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"
                        ]
                    ],
                    "voice": ""
                },
                {
                    "id": "37b7531d-f3ac-4f30-9a75-4ee2365464f6",
                    "record_id": "3014433b-2277-459a-947d-23bfae55abc6",
                    "task_id": "72e2b485-cb9a-4b49-ae18-23a4a9e18656",
                    "notify": "getdtmf_result",
                    "callid": "b302faf0-97a3-4c42-8301-1f2c60d8837d",
                    "error_code": 0,
                    "asrtype": null,
                    "callee": "18679560614",
                    "gender": null,
                    "asr_elapse": null,
                    "record_ms": null,
                    "volume_gain": null,
                    "question": "15",
                    "split_question": null,
                    "question_index": 0,
                    "speak_ms": 0,
                    "play_ms": 0,
                    "keyword": "",
                    "answer_id": "b8b1b394-4f7e-4c89-abb5-36429ad8544b",
                    "answer_text": "全局转接",
                    "answer_content": "全局转接中",
                    "word_class": "1",
                    "answer_action": 2,
                    "playback_after_action": 0,
                    "upstream_answer_action": null,
                    "upstream_answer_content": null,
                    "upstream_answer_text": null,
                    "upstream_answer_id": null,
                    "score": 0,
                    "sequence": 6,
                    "created_at": "2023-03-24 13:04:11",
                    "updated_at": "2023-03-24 13:04:11",
                    "bridge_status": null,
                    "user_id": "1181ffd3-e3ee-4d75-a45c-8b9be3deb330",
                    "is_regular": 0,
                    "expression": null,
                    "extra": null,
                    "contents": [
                        {
                            "id": "2af27761-1cd0-4736-975f-f435faadc264",
                            "file_id": "a9cfa5fa-57c8-4a80-a04a-a0613523919c",
                            "sort": 0,
                            "status": true,
                            "translate_text": "全局转接中"
                        }
                    ],
                    "tags": [],
                    "outbound_collection_record": null,
                    "download_voice": [
                        [
                            "https://ai.telrobot.top/api/agent-api/download-voice?key=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"
                        ]
                    ],
                    "voice": "https://ai.telrobot.top/api/agent-api/download-voice?key=eWFQVHF0cFJzZVhiNXZJU2VUajlzdXNnWDBLeGdTOG9rMGlBaU9FRm16Mm85RHZITGY3eGlNajUyQVpIcE5sQWpCQUtlc1pibHNOK29yaEw5aTRSOSt5c0RJMjZ5QlBubGwySFllb2tRVnp4WEtQczFNNWx4YXNRdXplTXBSbjNsc2ZRWGkrZDRTRTY1RVBVcXFNQnhNOGtJSVNxYnR0MGxvc0VrSTRwenlVL2RUQ2F5UUJLaTBsVEN0QytqajM5ZTNXZVFzRVdSR1NWb1RhUFhxVWdXRmlxNHJ1dU5Ba0RXbTcra1FGNHhDZTB4aThRL2hmM0t2U1FwRStkODcyNVVpWUVHL1NPd1g0R0tHRm1oVjNVZzhuZjRwY09RVXN4cldwSkZVaEM0UlVYSzhKS094TXhmMlQ3Q3NMcnFUVFYrZ3lwdmZUY3VHa1RMcU1xU2xrYm5lMjdJSlk4ZUY5cWVTRTBqSjZJUTdrPQ=="
                }
            ],
            "is_crm_exists": false,
            "info": {
                "record": {
                    "id": "3014433b-2277-459a-947d-23bfae55abc6",
                    "task_id": "72e2b485-cb9a-4b49-ae18-23a4a9e18656",
                    "group_id": 13729,
                    "callid": "b302faf0-97a3-4c42-8301-1f2c60d8837d",
                    "score": 600,
                    "callee": "18679560614",
                    "caller_number": "0000000000",
                    "duration": 19460,
                    "error_code": 0,
                    "gender": 2,
                    "level_id": null,
                    "calldate": "2023-03-24 13:03:53",
                    "bill": 16799,
                    "hangupcause": "NORMAL_CLEARING",
                    "hangupdate": "2023-03-24 13:04:13",
                    "answerdate": "2023-03-24 13:03:56",
                    "bridge_callid": null,
                    "bridge_number": null,
                    "bridge_calldate": null,
                    "bridge_answerdate": null,
                    "hangup_disposition": 1,
                    "created_at": "2023-03-24 13:03:56",
                    "updated_at": "2024-02-29 21:37:20",
                    "rounds": 1,
                    "level_name": null,
                    "read_at": "2024-02-29 21:37:20",
                    "province_id": 138,
                    "city_id": 142,
                    "operator": 2,
                    "customer_id": "766b94ba-540a-41d5-82fd-a396dbedc515",
                    "user_id": "1181ffd3-e3ee-4d75-a45c-8b9be3deb330",
                    "processed_at": null,
                    "number_created_at": "2023-03-02 20:58:22",
                    "intention_results": 2,
                    "level": null,
                    "gender_str": "男",
                    "hangup_disposition_str": "AI",
                    "crm_customer": null
                }
            },
            "callee": null,
            "mobile_info": {
                "mobile_type": "联通",
                "province": "江西",
                "city": "宜春"
            }
        },
        "b3ad4b27-8470-4fb2-a96c-674d491e23c1": {
            "records": [
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                    "bridge_status": null,
                    "user_id": "1181ffd3-e3ee-4d75-a45c-8b9be3deb330",
                    "is_regular": 0,
                    "expression": null,
                    "extra": null,
                    "contents": [
                        {
                            "id": "2af27761-1cd0-4736-975f-f435faadc264",
                            "file_id": "a9cfa5fa-57c8-4a80-a04a-a0613523919c",
                            "sort": 0,
                            "status": true,
                            "translate_text": "全局转接中"
                        }
                    ],
                    "tags": [],
                    "outbound_collection_record": {
                        "id": "38915620-a0a5-4ec6-9453-2a893681c7ad",
                        "user_id": "1181ffd3-e3ee-4d75-a45c-8b9be3deb330",
                        "task_id": "72e2b485-cb9a-4b49-ae18-23a4a9e18656",
                        "label_id": "37c0cf87-80ea-4413-9e0b-2f912c19ca3d",
                        "record_id": "b3ad4b27-8470-4fb2-a96c-674d491e23c1",
                        "record_detail_id": "37c8daf3-c5a2-4498-b616-f1dbc93af7b6",
                        "customer_id": "f20c6384-1261-472f-bdbd-f838f9ba832f",
                        "component_id": "b36d3571-591b-47c0-9b8f-0ee3cf97e50d",
                        "content": "25",
                        "type": 1,
                        "created_at": "2023-03-24 13:06:33",
                        "updated_at": "2023-03-24 13:06:33",
                        "main_component_name": ""
                    },
                    "download_voice": [
                        [
                            "https://ai.telrobot.top/api/agent-api/download-voice?key=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"
                        ]
                    ],
                    "voice": ""
                }
            ],
            "is_crm_exists": true,
            "info": {
                "record": {
                    "id": "b3ad4b27-8470-4fb2-a96c-674d491e23c1",
                    "task_id": "72e2b485-cb9a-4b49-ae18-23a4a9e18656",
                    "group_id": 13729,
                    "callid": "8cf076ce-f12f-4b4b-ab52-37675722b367",
                    "score": 600,
                    "callee": "17602519373",
                    "caller_number": "0000000000",
                    "duration": 23240,
                    "error_code": 0,
                    "gender": 2,
                    "level_id": null,
                    "calldate": "2023-03-24 13:06:11",
                    "bill": 20480,
                    "hangupcause": "NORMAL_CLEARING",
                    "hangupdate": "2023-03-24 13:06:35",
                    "answerdate": "2023-03-24 13:06:14",
                    "bridge_callid": null,
                    "bridge_number": null,
                    "bridge_calldate": null,
                    "bridge_answerdate": null,
                    "hangup_disposition": 1,
                    "created_at": "2023-03-24 13:06:15",
                    "updated_at": "2024-02-29 21:37:11",
                    "rounds": 1,
                    "level_name": null,
                    "read_at": "2024-02-29 21:37:11",
                    "province_id": 3,
                    "city_id": 12,
                    "operator": 2,
                    "customer_id": "f20c6384-1261-472f-bdbd-f838f9ba832f",
                    "user_id": "1181ffd3-e3ee-4d75-a45c-8b9be3deb330",
                    "processed_at": null,
                    "number_created_at": "2023-03-24 13:06:07",
                    "intention_results": 1,
                    "level": null,
                    "gender_str": "男",
                    "hangup_disposition_str": "AI",
                    "crm_customer": {
                        "id": "f20c6384-1261-472f-bdbd-f838f9ba832f",
                        "user_id": "40863af8-db4a-41c6-a269-eb5bc386d97f",
                        "created_user_id": "40863af8-db4a-41c6-a269-eb5bc386d97f",
                        "phone": "17602519373",
                        "company": "你是谁?",
                        "email": null,
                        "is_back": 1,
                        "source_id": 0,
                        "industry_id": 0,
                        "grade_id": 0,
                        "name": "2",
                        "sort": 1,
                        "created_at": "2023-03-14 17:21:12",
                        "updated_at": "2023-12-21 20:57:01",
                        "inputted_at": "2023-03-14 17:29:34",
                        "viewed_at": null,
                        "province_id": 3,
                        "city_id": 12,
                        "operator": 2,
                        "flow": 0,
                        "extra": null,
                        "sex": 0,
                        "expect_transaction_at": null,
                        "expect_transaction_fee": "0.00",
                        "unfollow_back_at": null,
                        "unsettled_back_at": null,
                        "followed_at": "2023-12-21 20:57:01",
                        "components": []
                    }
                }
            },
            "callee": null,
            "mobile_info": {
                "mobile_type": "联通",
                "province": "江苏",
                "city": "南京"
            }
        },
        "utterances": [
            {
                "id": "0fe3a7c9-54f2-4d3b-bf97-c549954f9bf8",
                "name": "主流程1",
                "description": "主流程1",
                "group_id": 13729,
                "user_id": "1181ffd3-e3ee-4d75-a45c-8b9be3deb330",
                "context_id": null,
                "priority": 10,
                "action": null,
                "word_class": 16,
                "wait": 3500,
                "retry": 0,
                "max_retry": 0,
                "score": 300,
                "play_ms": 1000,
                "enquire": true,
                "identify_type": 6,
                "is_node": 0,
                "node_label_id": null,
                "root_word_class": 16,
                "depth": 1,
                "deleted_at": null,
                "created_at": "2022-10-12 13:40:54",
                "updated_at": "2023-03-24 11:36:35",
                "background_file_id": null,
                "record_next_text": null,
                "block_asr": 0,
                "is_regular": 1,
                "top": null,
                "left": null,
                "hide": false,
                "allow_keyword_interrupt": true,
                "break_category_id": 0,
                "bridge_group_id": null,
                "is_jump_back": 0,
                "jump_back_threshold": -1,
                "action_normal_id": null,
                "is_blacklisted": 0,
                "blacklist_group_id": null,
                "collect_type": 1,
                "match_type": 0,
                "sort": 0,
                "word_class_str": "主流程",
                "action_str": ""
            },
            {
                "id": "37c0cf87-80ea-4413-9e0b-2f912c19ca3d",
                "name": "主流程1",
                "description": "主流程1",
                "group_id": 13729,
                "user_id": "1181ffd3-e3ee-4d75-a45c-8b9be3deb330",
                "context_id": null,
                "priority": 10,
                "action": null,
                "word_class": 16,
                "wait": 3500,
                "retry": 0,
                "max_retry": 0,
                "score": 300,
                "play_ms": 1000,
                "enquire": true,
                "identify_type": 6,
                "is_node": 0,
                "node_label_id": null,
                "root_word_class": 16,
                "depth": 1,
                "deleted_at": null,
                "created_at": "2023-03-02 21:10:26",
                "updated_at": "2023-03-24 13:01:50",
                "background_file_id": null,
                "record_next_text": null,
                "block_asr": 0,
                "is_regular": 1,
                "top": null,
                "left": null,
                "hide": false,
                "allow_keyword_interrupt": true,
                "break_category_id": 0,
                "bridge_group_id": null,
                "is_jump_back": 0,
                "jump_back_threshold": -1,
                "action_normal_id": null,
                "is_blacklisted": 0,
                "blacklist_group_id": null,
                "collect_type": 2,
                "match_type": 0,
                "sort": 0,
                "word_class_str": "主流程",
                "action_str": ""
            }
        ]
    }
}
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plaintext

参数

类型

类型

records

array

通话详情(单句)

is_crm_exists

bool

是否存在于CRM公海

info.record

object

通话详情

info.task

object

所属任务详情

callee

string

被叫号码

mobile_info

object

被叫号码信息

utterances

array

使用的话数组的主流程

通话详情(单句)

参数

类型

类型

download_voice

array

机器人单句录音 

voice

string

客户单句录音

错误响应

错误1

条件:任务ID不存在。

状态码200 OK

响应示例:

{
    "code": 5002,
    "status": "error",
    "message": "任务不存在",
    "data": []
}
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plaintext

错误2

条件:账号ID错误,云节点不存在。

状态码200 OK

响应示例:

{
    "code": 1002,
    "status": "error",
    "message": "【user】参数错误,未找到对应云节点",
    "data": []
}
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plaintext

错误3

条件:通话记录ID不存在。

状态码200 OK

响应示例:

{
    "code": 5005,
    "status": "error",
    "message": "该任务下的该通通话记录不存在",
    "data": []
}
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plaintext

未能解决您的问题?请联系
本篇目录

通话详情

路由参数

请求参数(new)

请求示例

成功响应

错误响应

错误1

错误2

错误3